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The Psychology Room Website Terms and Conditions (2026)

Last updated: 5th March 2026

 

1. Website purpose

The Psychology Room is an information and referral platform listing independent clinicians.

  • The website does not provide therapy or clinical services.

  • Use of the website does not create a client‑practitioner relationship.

 

2. Clinician listings

  • Each clinician listed is a sole trader, responsible for their own services.

  • Some clinicians may pay a referral fee to the website owner; others are listed at no charge.

  • No partnership, joint venture, or agency relationship exists between the website owner and listed clinicians.

 

3. User responsibilities

  • You agree to provide accurate information when using contact or referral forms.

  • You are responsible for safeguarding your own login credentials if accessing clinician-specific portals.

 

4. Limitation of liability

  • The website owner is not responsible for the professional services of any listed clinician.

  • We cannot guarantee accuracy of third-party content or clinician availability.

  • By using the website, you agree that any therapy or service is arranged directly with the clinician.

 

5. Intellectual property

  • Website content, design, and branding are owned by The Psychology Room unless stated otherwise.

  • You may not copy, reproduce, or distribute content without permission.

 

6. Data collection and privacy

  • Personal data submitted via the website will be handled according to our Privacy Policy.

  • Enquiries or referrals may be shared with the relevant clinician.

  • Each clinician is responsible for any personal data they receive directly from clients.

 

7. Governing law

  • These Terms & Conditions are governed by the law of England and Wales.

  • Any disputes will be subject to the jurisdiction of the English courts.

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The Psychology Room Privacy Policy (2026)

Last updated: 5 March 2026

Data Controller:
The Psychology Room (website owner)
Owner: Dr Jodie Finch
Email: enquiries@thepsychologyroom.com

 

1. Introduction

The Psychology Room website (www.thepsychologyroom.com) is an information and referral platform listing individual psychologists and clinicians.

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We are committed to protecting your personal data and being transparent about how we collect, use, and store it.

 

This Privacy Policy explains:

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  • What personal data we collect

  • Why we collect it and our lawful basis

  • How it is stored, used, and shared

  • Your rights under UK GDPR

 

2. What data we collect

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When you use this website, we may collect:

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A. Personal data you provide

  • Name, email, phone number

  • Details included in your enquiry or referral form

  • Any other information you choose to provide in communication with us

 

B. Technical data

  • IP address, device type, browser type, website usage (analytics cookies)

 

3. How we use your data

  • To respond to enquiries and referral requests

  • To pass enquiries/referrals to the appropriate clinician

  • To administer and maintain the website

  • To comply with legal obligations

  • For statistical and analytic purposes (fully anonymised)

 

Lawful basis:

  • Performance of a contract: Where you engage with a clinician or make a referral request

  • Legitimate interests: For website management and analytics

  • Consent: For marketing communications, where applicable

 

4. Sharing your data

  • All website enquiries or referral requests may be shared with the relevant listed clinician.

  • Each clinician is a separate sole trader and responsible for their own client data once received.

  • The Psychology Room does not sell, rent, or trade personal data to third parties.

 

5. Data retention

  • Website enquiry/referral data: up to 12 months if no therapy is taken up

  • Clinical records (once therapy begins): 7 years from the end of therapy

  • Closed client records: retained for 7 years

  • Technical/analytics data: anonymised and aggregated; retained indefinitely for statistical purposes

 

6. Cookies and technical data

  • We use minimal cookies for website functionality and analytics.

  • No non-essential cookies are placed without your consent.

  • You can manage cookies via your browser settings.

 

7. Your rights

Under UK GDPR, you have the right to:

  • Access your personal data

  • Rectify inaccuracies

  • Request erasure (right to be forgotten)

  • Restrict processing

  • Object to processing

  • Withdraw consent at any time

  • Complain to the Information Commissioner’s Office (ICO)

Contact: enquiries@thepsychologyroom.com

 

8. Data security

  • All personal data is stored securely using Google Drive with restricted access

  • Devices accessing data are password-protected and encrypted

  • Google accounts are protected with two-factor authentication

 

9. Updates

We may update this policy from time to time. The latest version is always on this website.

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